This Privacy Policy explains how Connect Your Tools ("we," "us," or "our") collects, uses, and protects information about you when you visit our website at www.connectyourtools.com or contact us about our services. By using our site, you agree to the practices described in this policy.
Section 01
Information We Collect
We may collect the following types of information:
- Name, email address, phone number, and business information submitted through contact or inquiry forms
- Messages or details you provide when reaching out about our services
- Usage data collected automatically through analytics tools (see Section 3)
- Device and browser information collected through third-party tracking tools
Section 02
SMS Messaging & Consent
If you provide your phone number and check the opt-in box on our website forms, you are consenting to receive SMS messages from Connect Your Tools. These messages may include:
- Responses to your inquiry or quote request
- Follow-up communications related to our services
- Service updates and scheduling reminders
Message frequency varies. Message and data rates may apply.
Consent to receive SMS messages is not required to receive our services or purchase anything from us.
To opt out of SMS messages at any time, reply STOP to any message. To get help, reply HELP. You may also contact us directly at our website to be removed from messaging.
We do not sell or share your phone number with third parties for their own marketing purposes.
Section 03
Third-Party Tools & Tracking
We use the following third-party tools that may collect data about visitors to our site:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects data such as pages visited, time on site, and general location. This data is aggregated and does not identify you personally. You can opt out using the Google Analytics Opt-out Browser Add-on.
Meta (Facebook) Pixel
We use the Meta Pixel to measure the effectiveness of our advertising and to understand actions taken on our site. Meta may use this data to show you relevant ads on Facebook and Instagram. You can manage your preferences in your Facebook Ad Settings.
GoHighLevel (GHL)
We use GoHighLevel as our CRM and marketing automation platform. Information you submit through our forms is stored and managed within GoHighLevel. Their privacy practices are governed by their own privacy policy at www.gohighlevel.com.
Section 04
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide our services
- Send follow-up communications via email or SMS (with your consent)
- Improve our website and marketing efforts
- Fulfill our contractual obligations to you as a client
Section 05
Payment Information
We do not collect or store payment information on our website. All payments are processed through third-party invoicing tools. Please refer to those providers' privacy policies for information about how your payment data is handled.
Section 06
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., GoHighLevel, Google, Meta), solely for the purpose of delivering services to you
- Legal authorities if required by law or to protect our rights
Section 07
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may contact us at any time to request deletion of your personal information.
Section 08
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying STOP
- Opt out of email communications by using the unsubscribe link in any email
Section 09
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Section 10
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date noted at the top of this page.
Section 11
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
Connect Your Tools · www.connectyourtools.com